FAQs – Holmside Park

Frequently Asked Questions

1When are you open?
Term time
Monday - 10am-6pm
Tuesday - 10am-6pm
Wednesday - Closed
Thursday - 10am-6pm
Friday - Closed
Saturday & Sunday - 10am-6pm

School Holidays
Monday - Sunday: 10am-6pm
2Are there age restrictions?
The giant inflatable is strictly for ages 4+ only
Ages 1-3 have access to our toddler area, soft play and creative play area
There is no upper age limit!
3Are You Recommended By TripAdvisor?
Yes we are a Traveller's Choice 2020 Award Winner (formerly Certificate of Excellence) which means we are in the top 10% of attractions in the world for customer satisfaction.
4Are socks provided?
Yes! Holmside Park anti-bacterial socks are included in your admission
5Do I have to complete a waiver before entry?
Yes, all customers must complete a waiver for themselves & their children prior to arrival via this link. A waiver must be filled in for everyone who has a session with us, but must be completed by a parent/guardian for those under 16. Once completed, a waiver lasts for 12 months, so if your next visit is within that time, you won't need to complete another waiver.
6Why Do I Have to Complete a Waiver?
The simple answer is for your safety. Not only does our waiver outline potential risks for yourself & your children, it is essential in the current climate for Track & Trace purposes. With our safety measures in place, the likelihood that we will need to notify any of our customers is low, but in the interest of public safety, it is vital that we have contact info for everyone that enters our park just in case of an emergency. We are not willing to take risks, which is why nobody will be allowed to enter the park without having a completed a Waiver for themselves & their children first. This can be done on our website or on your phone using one of the many QR codes outside our park entrance. To reduce high traffic touchpoints, our iPads have been removed from Holmside Park so you CANNOT complete a Waiver inside the park.
7What clothes should children wear?
We recommend long sleeves and long legged bottoms. Holmside Park anti-bac socks must be worn on the inflatable.
8How much time do I get?
Time is unlimited. Stay as long as you like at no extra cost.
9Do I have to book?
Due to COVID-19, all customers must pre-book online or over the phone prior to arrival. This is to reduce queing at our venue, control our capacity better & make Holmside an overall safer area in the current climate. This can be done using the Book Now button at the top of the page
10Why Can't Toddlers Use the Giant Inflatable?
At two points in the obstacle course there is a 3 metre climb required to continue on the course. We've been advised by the company that provided the inflatables as well as a specialist advisor that a child under the age of 4 would not be able to safely manage a climb that size. Also, it's not safe for an adult to attempt those climbs whilst carrying a child, which is why we cannot allow toddlers around the course even with adult supervision. For your safety and the safety of your toddler, this is why the course is strictly for ages 4+. We appreciate some toddlers are bigger than others and maybe capable of completing it, but we do enforce this as a general rule purely for the safety of our visitors.
11Is there a Cafe?
Yes, there is a cafe which provides a wide variety of food and drinks and can cater for a variety of dietary requirements. New table service feature is in action. Please note that only food purchased at Holmside Park can be consumed on the premises. Check out this page to give you an idea of the menu.
12Can we bring our own food?
Yes, picnics are allowed but only in the designated outdoor picnic area, + all rubbish must be taken away. Picnics cannot be eaten indoors as we must prioritise seating for our cafe customers. Only food purchased in our café can be eaten indoors. Our café provides a wide variety of food and drinks and can cater for a variety of dietary requirements.Check out this page to give you an idea of the menu.
13Is this Mini Moos?
No. We are on the same site as Mini Moos once was, but we are a new company with different owners and the centre will operate very differently to the way Mini Moos did. The Venue has had a £500k refurbishment to date and there are no animals.
14Are there animals?
15Do parents/guardians have to pay?
Yes they will be charged £5.00pp with a full paying customer
This gives you access to Roller Skating, Football, Basketball, Soft Play, Archery Taster session, Entrance to the Creative Play Area and all our Outdoor activities if you wish to use them. You can pay £12.00 if you wish to use everything.
Over 65's are free.
16Do you have lockers?
Lockers are available and require a £1 coin.
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