COVID-19 Info

COVID-19 Information for Holmside Park


From everyone here at Holmside, we appreciate all of your support and we hope we can see you all again soon. We will keep all of our COVID-19 information available below for when we re-open again.

Measurements We’re Putting in Place/Already in Place

• Cleaning procedures have been increased throughout our facilities.
• We will have dedicated cleaning staff during opening hours and we will be deep cleaning all required areas while the park is closed.
• Anti-bacterial hand wash will be available for use. We recommend customers wash hands regularly and use your own hand wash whenever possible.
• Seating capacity in our cafe area will be reduced so we can have more space between groups. Additional seating will be opened up throughout the venue to accommodate our cafe customers.
• Visitors are allowed to bring their own food which can only be consumed in our outdoor picnic area.
• We are capping our capacity to below the government's guidelines for large gatherings. Sessions during school holidays and for busy events will have to be limited.
• We highly encourage customers to use our many outdoor activities or any activities in our large, well-ventilated barn as much as possible.
• As always, we encourage parents to monitor their children's activity at all times.
• Although most of our activities are in open spaces, we will be giving extra hygienic attention to any enclosed spaces such as our soft play area.

The Benefits of Going to Holmside Park in the Current Climate

• Unlike other indoor activity centres, we have a range of indoor and outdoor activities spread widely across a 50-acre facility.
• Our indoor activities are largely kept separate within our huge 50,000 square foot barn, meaning that social distancing is kept high.
• Our big barn is well ventilated throughout to ensure a constant flow of fresh air. Doors will be kept open wherever appropriate to increase airflow.
• Even in times like these, it is important to stay active. With such a wide amount of indoor and outdoor space to run around in, Holmside is a great place to get some exercise while remaining at a low risk.
• The sun's rays have a negative impact on any possible spread of the virus, meaning that as the weather gets warmer, it is important to be outside without a high concentration of people around you.
• Our capacity will remain below the government's guidelines for a large gathering.
• With our vast amounts of space, wide range of indoor and outdoor activities and increased safety measures, we believe that Holmside Park is one of the safest options for families in the North East compared to similar businesses.

Government Advice
This guidance is for everyone. It advises on social distancing measures we should all be taking to reduce social interaction between people in order to reduce the transmission of coronavirus (COVID-19). It is intended for use in situations where people are living in their own homes, with or without additional support from friends, family and carers.
We are advising those who are at increased risk of severe illness from coronavirus (COVID-19) to be particularly stringent in following social distancing measures.
This group includes those who are:
• Aged 70 or older (regardless of medical conditions)
• Under 70 with an underlying health condition listed below (e.g. anyone instructed to get a flu jab as an adult each year on medical grounds):
• Chronic (long-term) respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
• Chronic heart disease, such as heart failure
• Chronic kidney disease
• Chronic liver disease, such as hepatitis
• Chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy
• Diabetes
• Problems with your spleen – for example, sickle cell disease or if you have had your spleen removed
• A weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy
• Being seriously overweight (a BMI of 40 or above)
• Those who are pregnant
Note: there are some clinical conditions which put people at even higher risk of severe illness from COVID-19. If you are in this category, next week the NHS in England will directly contact you with advice the more stringent measures you should take in order to keep yourself and others safe. For now, you should rigorously follow the social distancing advice in full, outlined below.
• People falling into this group are those who may be at particular risk due to complex health problems such as:
• People who have received an organ transplant and remain on ongoing immunosuppression medication
• People with cancer who are undergoing active chemotherapy or radiotherapy
• People with cancers of the blood or bone marrow such as leukaemia who are at any stage of treatment
• People with severe chest conditions such as cystic fibrosis or severe asthma (requiring hospital admissions or courses of steroid tablets)
• People with severe diseases of body systems, such as severe kidney disease (dialysis)

What is Social Distancing?
Social distancing measures are steps you can take to reduce the social interaction between people. This will help reduce the transmission of coronavirus (COVID-19).
They are:
• Avoid contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature and/or new and continuous cough;
• Avoid non-essential use of public transport, varying your travel times to avoid rush hour, when possible;
• Work from home, where possible. Your employer should support you to do this. Please refer to employer guidance for more information;
• Avoid large gatherings, and gatherings in smaller enclosed public spaces such as pubs, cinemas, restaurants, theatres, bars, clubs
• Avoid gatherings with friends and family. Keep in touch using remote technology such as phone, internet, and social media.
• Use telephone or online services to contact your GP or other essential services.
• Everyone should be trying to follow these measures as much as is pragmatic.
This advice is likely to be in place for some weeks. For those who are over 70, have an underlying health condition or are pregnant, we strongly advise you to follow the above measures as much as you can, and to significantly limit your face-to-face interaction with friends and family if possible.

Holmside's Advice

• Please put your own safety and the safety of others before anything else. Do not visit us simply because you feel you may miss out financially/on a fun day out. We are all in the same boat and we will all sadly have to make sacrifices.
• Anyone with an underlying health problem as outlined above should think long and hard before visiting us, even if they are not planning on taking part with any of our activities.
• Anyone that has contact with anyone that falls into the at-risk categories listed above should think extensively before coming to Holmside.
• Anyone exhibiting the symptoms associated with coronavirus (COVID-19) SHOULD NOT ATTEND an event at our venue.
As a family activity park that caters to all ages, we always have to be sure guests are safe at all times while in our care, and that does not change in the face of COVID-19. We will continue to provide you with a memorable experience while remaining safe.
If you have a booking with us and are either ill or concerned about your health, we ask that you follow public health recommendations and do not visit us. Despite our best efforts to remain operational for customers that wish to attend, we fully understand that circumstances and concerns are evolving daily so we are prepared to reschedule any previously booked session for any time within the next 6 months (unless government guidelines change) at no extra cost or we can cancel it (non-refundable).
If you have any other queries or concerns, please contact us on 0191 9172205 or email us on
In these uncertain times, we massively appreciate your continued support, and hopefully we can all do our part to get through this.
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